FAQ

FAQ:

Click here if you never heard of what or how and online store works. 

Ordering

Q: How do you work?

A: You order order off the website and order will be delivered to your door.

Q: How do i pay?

A: Payment is done via EFT or contact your bank to find more ways to transfer payment.

Q: I do not know how to click add to cart and checkout.

A: Please have someone assist you on your side.

Q: I need my order urgently.

A: Orders takes 3 business days to process and courier takes 3 to 7 business days.

Service

Q: I am not happy with the service being provided.

A: Please visit your nearest OEM Agent they could assist you.

Q: Even though i see the collection area is closed, i still want to collect.

A; Contact the courier company with your tracking number and notify them you want to collect from them.

Q: I placed multiple orders and want them couriered together.

A: Multiple orders has to paid for separately and will the packages and courier separately.

Q: I need the item painted in the color of my car.

A: We are not panel beaters or spray painters. We can not help with this.

Orders over R1,500.00 FREE courier to Joburg CBD, Midrand, Pretoria CBD and immediate surrounding areas.
Orders over R5,000.00 FREE courier to Outlaying areas, other major cites and their immediate surrounding areas. 

Ts&Cs apply

Please Note

JCT Auto Parts is an online store. Collection Area Closed. All orders will be couriered.

All orders must be placed online and paid for (By EFT) prior to courier.

No paid order, no admission.

Click here for FAQ 

Collection area is CLOSED. No collections. All orders placed will be couriered.
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